videotron user email help needed

Looking for a Videotron email user and hoping for s solution.

I am running my work email on my ipad. I csn get emails in no problem as I obvioulsy have it setup to grab off my Bell hosted server.

At home i am running wireless through Videotron. My laptop send out email no problem, i cannot get emails out using videotron.

I have the outgoing server setup as smtp.relais.videotron.net.

Anyone had success getting mail out and hoe did you do it?

Thanks